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iStream Financial Services – PRIVACY NOTICE – Mobile Application

(Effective February 8, 2021)
Please Note: This Application is not directed at, or intended for use by, children.

At iStream Financial Services, Inc. (hereafter referred to as “iStream”, “we”, “our”, or “us”), our customers are very important to us. On a daily basis, we strive to protect their privacy while satisfying their business needs. When a customer desires to have a business relationship with iStream, there may be individuals who, in connection with the account (as owner, guarantor, etc.) are required to provide their non-public personal financial information (“Information”) to us. We are committed to treating such Information responsibly. Information may include personally identifiable financial information and any other information that we may obtain as described in this Online Privacy Statement (“Privacy Statement”). You should make sure to share the information disclosed in this Privacy Statement with such individuals so that they are aware of how we protect their personal financial information. If you would ever cease being a customer of ours, the privacy practices in this Privacy Statement (or as revised) will remain in effect as to the Information we received.

This Privacy Statement applies to customers that have a customer relationship with iStream and use our mobile application. We may update or revise the information contained in this Privacy Statement from time to time, so make sure to check back from time to time to review the most current version. Please read on to learn more about our privacy practices.

Confidentiality and Security of Information
Because we want to maintain your trust, safeguarding Information is a priority for us. We restrict access to Information to our employees who need to know in order to provide products or services to you, and others permitted by law. We maintain physical, electronic, and procedural safeguards that comply with applicable state and federal regulations to help safeguard Information. Some of these safeguards include maintaining anti-virus protection, firewalls, back-up files, third party audits and other technological means designed to help guard against unauthorized access or data alteration.

Information That We Collect and Maintain
We collect, retain, and use Information only where we reasonably believe that it will help administer our business or to provide products, services, and other opportunities to you. For example, we use such Information (i) to protect and administer your records, accounts, and funds, (ii) to comply with certain laws and regulations, (iii) to help us design or improve our products and services, and (iv) to understand your financial needs so that we can provide you with quality products and superior service. We will tell you why we are collecting and retaining such Information upon request.

We may collect Information from sources that might include the following:

We may also collect your IP address and use “cookies” to collect and maintain certain types of Information when your web browser accesses our website. Cookies are alphanumeric identifiers that can be transferred to your computer’s hard drive to enable our system to recognize your browser and provide various types of customized functionality and information storage. The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. As opposed to some other cookies, the cookie we use does not collect any personally identifiable information. While you are free to decline the use of cookies, to do so may affect the proper performance and usage of our website and the mobile application.