The average American spends around 13 hours a year waiting on hold for customer service, 38 hours stuck in traffic, and 37 hours waiting in line. Waiting sucks, especially when it comes to your finances.
Waiting 5-7 days for your money can cripple cash flow, making it harder to manage day-to-day operations. At iStream Financial Services, we’ve streamlined the settlement process to ensure your funds are available in just two days.
Why is Faster, Better?
- Quicker Access to Revenue: Fast settlements mean you can reinvest in your business sooner, pay bills on time, as well as maintain and monitor your healthy cash flow.
- Enhanced Customer Experience: Our platform allows same-day voids and timely refunds, ensuring customer satisfaction and preventing overdrafts or other issues caused by delayed refunds.
Why iStream? Simple.
- Our system is designed to process transactions efficiently, reducing delays and eliminating extended settlement holds.
- Merchants are empowered to handle voids and refunds independently without waiting for processor approval.
At iStream, faster settlements aren’t just a feature – they’re the standard.
A Tale of Two Spouses Scenario
A couple make a monthly donation to their favorite charity. Typically, one spouse processes the payment on the 15th of each month. However, this month, they forget. On the 20th, the other spouse realizes a donation hasn’t been made and decides to process the donation instead. Meanwhile the spouse that regularly makes the payment finally remembers they haven’t made the donation and submits their donation simultaneously.
Now, the charity receives two identical donations, but the couple only intended to donate once. Without the ability to void a transaction the same day, this situation can create unnecessary complications:
- Refund Delays: The merchant may be unable to quickly refund one of the payments.
- NSF Returns: If the account cannot cover the unintended double payment, it could result in a non-sufficient funds (NSF) return.
- Customer Frustration: Lack of information about prior payments adds to the problem, frustrating donors.
With iStream, same-day void capabilities ensure that duplicate transactions like this can be corrected promptly, preventing customer dissatisfaction and maintaining smooth operations for merchants. Faster settlement times also empower merchants to manage payments quickly and efficiently, while providing a better overall experience to their clients and customers.
Switch to iStream today and take control of your cash flow.
