Built from the ground up to deliver best-in-class processing solutions to offer banks and credit unions the flexibility their customers demand in today’s complex market. The iStream processing platform both compliments and enhances the capabilities of a bank’s core processor. With integrations to all major cores, on a multitude of platforms, iStream effectively enhances a financial institution’s ability to set themselves apart from the competition.
With integrations to all major core processors, iStream has the relationships and infrastructure in place to ensure a smooth process. From x9.37 to billing files, iStream executes integrations in a manner designed to meet the specific needs of your organization to allow you to surpass the expectation of your customers. Some of offerings that set iStream apart from other processors include:
Secondary RTN (Routing Transit Number) Setup A secondary RTN number allows your institution added flexibility when it comes to processing and returns. iStream walks you through the process of securing a secondary RTN from paperwork, submission all the way to final approval and issuance of the new RTN. Once the secondary RTN has been implemented, it can be configured to allow the iStream platform to send files on your behalf, as well as have returned items directed to back to iStream directly for proper handling of the returns process. All of this while keeping the activity outside of iStream processing separate and running on your current RTN(s). The separation not only provides simplicity when it comes to monitoring and reconciliation, it enables regulatory entities clarity to gain a concise overview of your processing activities.
File and Data Feeds Since financial transactions also are associated with corresponding data, iStream offers custom file development and mapping to ensure compatibility and accurate processing across multiple platforms. As no two entities seem to have identical needs, flexibility in this area has been a catalyst to countless successful integrations over the past 11 years.
Professional Services and Consulting If you are unsure of how the iStream platform and solution can enhance your current offerings, iStream has the knowledge and expertise to assist. The iStream Professional Services Team also has longstanding relationships with key contacts in the core processor world. iStream is able to leverage these relationships to your benefit when it comes to project kick-off, execution and ongoing management. Without these relationships and integral knowledge of core processor operations, iStream would not be able to accomplish the accolades that it has over the years for banking customers.
Quality Assurance For some organizations this is a cliché, but for iStream it is one of the key differentiators and an entire department in and of itself. iStream leverage a number steps when it comes to ensuring that items processed are correct when files are sent out for clearing and settlement. The iStream Quality Assurance methodology is designed to ensure accuracy and consistency by utilizing recognition engines, algorithms and back end hosted servers designed to validate dollar amounts, MICR information, duplicate checks and other data that is processed through the iStream platform.
Compliance and Audits iStream complies with FDIC security standards and is audited regularly. iStream maintains a SOC 2 certification andleverages a robust electronic boarding system that works to ensure that all of the relevant information is collected when a customer is boarded. After the client begins processing, additional risk and monitoring systems are utilized to ensure processing is being executed in the manner and velocity expected. When anomalies are discovered, proactive action can be taken to avoid any unintended outcomes.