Deployment & Installation: iStream manages an inventory of scanners that can be shipped and installed at a moment’s notice. There’s no need to manage and house hardware that is tying up money and resources. Plus you can leverage our rental and leasing programs to help subsidize upfront costs.

• In house Inventory & Deployment Services: We keep inventory on hand for our Class A certified scanners that can be shipped as quickly as ordered. Our Equipment support and inventory is constantly growing. 

• Remote or Face to Face Installs: Via phone or face to face, the customer will be guided through the install process, plugging in the scanner and making their first deposit. From there we will cover any additional training or functions that need to be addressed for that specific user and their role.

• Next Day Replacement Program: An optional program keeping a business depositing. For a nominal monthly fee, a user can have replacement scanners shipped for expedited delivery. An efficient alternative to waiting the 6-8 week manufacturers’’ warranty.

• Leasing and Rental Programs: Leverage our low cost options for customers to purchase equipment via leasing or rental programs. 

Sales & Distribution: Is Remote Deposit a value added service you would like to provide to your members or customers, but you don’t have the resources to sell or distribute it? Not a problem. We have an expert sales force interested in representing your organization or institution.

• Experienced Sales Team: Our team is experienced in selling end users from small to national business size. The Sales Team identifies how the iStream product will fulfill those needs. With RDC experience since inception, our intimate knowledge and know how will shine through.

• Team Available on demand: Our sales resources are experience in face to face and WebEx appointments. We’ve signed customers without ever meeting face to face. 

• Custom Sales Programs: The sales needs and involvement vary from one situation to the next. Our team is experienced with custom sales programs based upon your needs and market penetration. Sales will often coordinate with the marketing team to evaluate and develop the best strategy.

• Sales & Lead Training: With an established strategy, the sales teams provides the tools to help an organization identify prospects and build sales leads.

• Supporting Sales Collateral: With the program and the strategy, you need the materials. These tools can be customized to help support the sales effort on behalf of your organization.

Product Branding & Marketing: Rebrand the iStream solutions and market the product as your own. Our expertise in formal and informal marketing programs will have customers interested in what you have to offer.

• Customize Products: Make our solution look like yours. Completely rebrand the remote deposit client and back office interface. Other product and collateral customization available.

• Experienced Staff: Our strategic marketing group offers over 14 years of experience in the financial services, payment processing industry with third party distributors, vendors, financial institutions and associations. The staff is always ready and willing to share ideas that have worked and the process to implement the idea

• Programs to fit your needs: Let our team evaluate your objectives and brainstorm on some ideas over the phone or in person. It’s that simple.

• Design & Print Services: These services are available for your use.

• Library of Materials: No reason for you to reinvent the wheel. With iStream we provide our materials at a minimal or no cost for your use. Our goal it to support your sales effort.

 

Focus on what you do best: By outsourcing to the experts you can use your precious resources for other tasks related to what you do best

1. Leverage our expertise: There is no surprise that implementing and supporting a new product can be costly. Part of that is due to the education process that has to occur and the overhead associated to just that component of the business. Turn to us for intimate knowledge regarding our application, hardware and industry expertise.
2. Free up your Capital: Use our on demand inventory to eliminate your need to invest in hardware. We will simply drop ship equipment on an as needed basis.
3. Free up your resources: If you aren’t already in the business, let us do the heavy lifting for you. Or maybe it would make sense to get out of the business. We can help provide a variety of resources and services that can be a nuisance to your daily activity. 
4. Unique End Customer Integration: Because it is our technology, we can develop faster than the competition. Whether you’re a Financial Institution using our product or a customer to the FI, we can help perform custom integration other solutions can’t provide.

 

How long does it take to rebrand the solution? 

• Two weeks. Expectations are important to the marketing group. Our average turn around time is about 1 week, however there is a joint effort between marketing and IT to post the data into production. Because there is more than one department involved, we like to give ourselves some leeway.

Is there a cost to Rebrand the Product? 

• Yes. You should consult with your sales representative to confirm those costs based upon the details and involvement of your organization to rebrand the solution.

Is there any requirement to use these services? 

• No. This is just a benefit of our solution and company structure.

Can these services be implemented at any time? 

• Yes. We are always willing to work or transition with a customer. We understand that business can change. We’re here either way.

This product has no formal requirements