• Core Processor Files: We coordinate and integrate with your core processor to provide the specific file types necessary. From x9.37 files to billing files, iStream can handle it. View our list.

• Secondary RTN Setup: Our infrastructure enables iStream to send your file on your behalf, in addition direct return items to iStream for input into the iReturn™ system. Not required, but quite a beneficial solution off loading the work from your operations.

• File and Data Feed Experience: Since inception, iStream has been doing custom file development for users and financial institutions of all sizes.

• Professional Services & Consulting: We offer a broad line of services and expertise that can be leveraged by your institution. 

• Quality Assurance: Using recognition engines and algorithms back end hosted servers validate dollar amounts, MICR information, duplicate checks as well as other data that comes through the QA process. 

• Conversion Specialist Team: Our employees’ have extensive experience with conversion projects in this market and in past markets. From development to implementation and customer installs, we are here to help.

• FDIC Compliant, Secure SAS70 Solution: iStream complies with FDIC security standards and is audited regularly. Additionally iStream has a SAS70 certification that is reviewed annually. All information moves via 128 bit triple DES secure Socket Layer encryption to our offsite data center.

1. Customer Proven Solution: It’s no secret to our financial institutions and customers that our solution is the easiest to use and install on the market. In fact, we’ve converted other banks from different solutions because the bank and customers were dissatisfied. 
2. Quick to Move: Our average project turn around time is weeks, not months or years for that matter. Tired of waiting for bug fixes, new products and other releases taking years? We understand. It’s our goal to perform all the steps and prepare your request so that we can move quickly to get it done. Our service combined with our technology and infrastructure enable us to move quickly.
3. Leverage our Technology and Smart Processes: Your initial instinct may be to just have iStream send an x9.37 file to your core processor and call it a day. However, there are some alternative processes such as Quality Assurance, iReturn™ and other reporting modules that can relieve process flow burden on time, money and resources.
4. Ability to work with Third Party Vendors: Instead of manual posting and entry into your custom implemented or proprietary systems, why not just get a data feed from iStream via an SFTP site. 
5. Leverage Our Resources: In this day and age, resources are hard to come by. Our Professional Services creates more efficiencies proving to be beneficial to your organization.

Does iStream Financial Services have a SAS70?

• Yes, iStream has completed the SAS70 and will go through annual evaluation.

What is the average time it takes to integrate with our processor platform?

• This can depend on a few factors, but our experience has been between 2-12 weeks time from start to your bank and customers are up and running.

Who works with us to roll out the solution internally and externally?

• iStream offers a dedicated team to coordinate training for employees that can be segmented between sales and operations. Additionally, iStream can offer marketing programs to help get the word out to your customers. From brochures and website postings to special events, the options are endless. Visit Professional Services and Consulting.

Can I rebrand the solution to look like my own?

• Yes. iStream Deposit can be completely rebranded with your bank or product name as well as color scheme to match other online systems. Visit Professional Services and Consulting.

Does my institution have to be the Bank of First Deposit?

• No. Our infrastructure is built to manage multiple models for banks and customers. We can walk though all available options, but it will come down to what do you need.

Can my institution use iStream as a Secondary Remote Deposit Solution?

• Yes.  iStream understands that our solution is flexible enough to meet the needs of customers other solutions are unable to.

Is iStream capable of converting my institution and customers from a different RDC solution to iStream?

• Yes.  iStream will work closely with your institution and customers to ensure a smooth transition process encompassing all departments.

Current Core Processors: Do you use an in-house solution or is your core processor not listed? Contact us.

• Cardinal
• Fidelity
• Fiserv
• Jack Henry
• Metavante
• Open Solutions Inc.
• Other Proprietary In-house Bank Systems