“Excuse me, does anyone have a remote deposit system that works with mulitple banks?”

I follow-up with the request and contact the prospect. 

She asks me one simple question.  "Does your solution work with multiple banks?" 

I said, "Yes, not a problem."

"Really?!" she stated with excitement.  "I have asked so many companies and no one could do it.  So while at a conference, I decided to turn to her peers to see if any of them had information."

She asked, "Excuse me, does anyone have a remote deposit system that works with multiple banks?"

One person out of room full of peers said, "Yes, call iStream."

The rest is history.  It is when I hear stories like this I am reminded of key benefits that get overlooked at times.  In the Medical Billing, Property Management, CPA, Accounting Services industries, this benefit is a lifeline to satisfy the needs of the customer and their clientele.  The value proposition is strong for these markets and we continue to listen and satisfy these markets.

Written by Robin Ferrari on 20th November 2008 at 5:44 pm

File under Remote Deposit, Marketing

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