22nd October 2008

Are Remote Deposit Customer Calls Becoming a Burden?

"My scanner doesn't work, what do I do?" "We're upgrading our computers, how do we reinstall?" "I'm having trouble logging in. Help." If these calls are eating into your already slim resources, you're not alone.

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Recent News

18th January 2010

iStream Financial Services Processes over $1 Billion and over 1 Million Transactions In December.

iStream reaches a huge processing milestone and continues to grow and expand the most flexible and secured solution in the market.

1st September 2009

INDUSTRY:  Exam Time: RDC Safeguards Under More Scrutiny

Though the $74 million-asset bank had just three remote deposit clients at the time, Messick was diligently quizzed and prodded about the bank's risk management safeguards. Examiners wanted to know, for example, how the bank monitors RDC activity, how the RDC exceptions handling process works, and whether it provides adequate training for both staff and clients on the security issues of handling electronic check conversions.